Email - The iPad Online - iPad: The Missing Manual (2014)

iPad: The Missing Manual (2014)

Part 3. The iPad Online

Chapter 13. Email

Email on your iPad offers full formatting, fonts, graphics, and choice of type size; file attachments like Word, Excel, PowerPoint, PDF, Pages, Numbers, photos, and even .zip compressed files; and compatibility with Yahoo Mail, Gmail, AOL Mail, iCloud mail, corporate Exchange mail, and any standard email account.

In iOS 8, the Mail app might well be called “Mail: The Anti-Annoyance App.” For example, new finger-swipes let you delete or flag messages; you can now flip between an email you’re writing and one you’re referring to; and with one tap on an outgoing message, you can request to be notified if anyone replies.

Dude, if you want a more satisfying portable email machine than this one, buy a laptop.

This chapter covers the basic email experience. If you’ve gotten yourself hooked up with iCloud or Exchange ActiveSync, see Chapters Chapter 15 and Chapter 16 for details.

Setting Up Your Account

In the olden days, setting up an email account on a new computer was a harrowing experience, requiring much typing of obscure codes and many calls to tech support.

These days, just typing in your email address and password might be all you have to do; it depends on what kind of email account you have.

Free Email Accounts

If you have a free email account from Google, AOL, Outlook, or Yahoo; an iCloud account (Chapter 15); or a Microsoft Exchange account run by your employer (Chapter 16), then setup on the iPad is easy.

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From the Home screen, tap SettingsMail, Contacts, CalendarsAdd Account. Tap the colorful logo that corresponds to the kind of account you have (Google, Yahoo, or whatever).

Now you land on the account-information screen. Tap into each of the blanks and, when the keyboard appears, type the requested info: for example, your name, email address, account password, and a description (that one’s optional). Tap Next.

Now you may be shown the list of non-email data that the iPad can show you (from iCloud, Google, Yahoo, Exchange, and so on): Mail, Contacts, calendars, Reminders, and Notes. Turn off the ones you don’t want synced to your iPad, and then tap Save.

Your email account is ready to go!


If you don’t have one of these free accounts, they’re worth having, if only as a backup to your regular account. They can help with spam filtering, too, since the iPad doesn’t offer any. To sign up, go to,,, or

POP3 and IMAP Accounts

Those freebie, brand-name, Web-based accounts are super-easy to set up. But they’re not the whole ball of wax. Millions of people have more generic email accounts, perhaps supplied by their employers or Internet providers. They’re generally one of two types:

§ POP accounts are the oldest and most compatible type on the Internet. (POP stands for Post Office Protocol, but this won’t be on the test.) A POP account can make life complicated if you check your mail on more than one machine (say, a PC and an iPad), as you’ll discover shortly.

A POP server transfers incoming mail to your computer or iPad before you read it, which works fine as long as you’re using only that machine to access your email.

§ IMAP accounts (Internet Message Access Protocol) are newer and have more features than POP servers, and they’re quickly putting POP out to pasture. IMAP servers keep all your mail online, rather than making you store it on your computer; as a result, you can access the same mail from any computer or iPad. IMAP servers remember which messages you’ve read and sent, and they even keep track of how you’ve filed messages into mail folders. (Those free Yahoo email accounts are IMAP accounts, and so are Apple’s iCloud accounts and corporate Exchange accounts. Gmail accounts can be IMAP, too.)


The iPad copies your IMAP messages onto the iPad itself, so you can work with your email even when you’re not online. You can, in fact, control where these messages are stored (in which mail folder). To see this, open SettingsMail, Contacts, Calendars[your IMAP account name][your IMAP account name again]Advanced. See? You can specify where your drafts, sent messages, and deleted messages wind up on the iPad.

The iPad can communicate with both kinds of accounts, with varying degrees of completeness.

If you haven’t opted to have your account-setup information transferred automatically to the iPad from your Mac or PC, then you can set it up manually on the iPad.

Tap your way to SettingsMail, Contacts, CalendarsAdd Account. Tap Other, tap Add Mail Account, and then enter your name, email address, password, and an optional description. Tap Next.

Apple’s software attempts to figure out which kind of account you have (POP or IMAP) by the email address. If it can’t make that determination, then you arrive at a second screen, where you’re asked for such juicy details as the host name for incoming and outgoing mail servers. (This is also where you tap either IMAP or POP, to tell the iPad what sort of account it’s dealing with.)

If you don’t know this stuff offhand, you’ll have to ask your Internet provider, corporate tech-support person, or next-door teenager to help you. When you’re finished, tap Save.

To delete an account, open SettingsMail, Contacts, Calendars[account name]. At the bottom of the screen, you’ll find the Delete Account button.


You can make, rename, or delete IMAP or Exchange mailboxes (mail folders) right on the iPad, in the Mail app itself.

On the top-level Mailboxes list, under Accounts, tap your account’s name (iCloud, Gmail, or whatever). Tap Edit. Tap New Mailbox to create a new folder. To edit an existing mailbox, tap its name; you can then rename it, tap the Mailbox Location folder to move it, or tap Delete Mailbox. Tap Save to finish up.

Downloading Mail

If you have “push” email (Yahoo, iCloud, or Exchange), then your iPad doesn’t check for messages; new messages show up on your iPad as they arrive, around the clock.

If you have any other kind of account, then the iPad checks for new messages automatically on a schedule—every 15, 30, or 60 minutes. It also checks for new messages each time you open the Mail program, or whenever you drag downward on the Inbox list.

You can adjust the frequency of these automatic checks or turn off the “push” feature (because it uses up your battery faster) in Settings; see Fetch New Data.

When new mail arrives, you’ll know it at a glance; all the Notification Center options work well in Mail. For example, if your iPad is off, you can tap the Sleep or Home button to view the sender, subject, and the first line of the messages right on the Lock screen. (Swipe across one, right there on the Lock screen, to jump to it in Mail.)

You’ll also hear the iPad’s little “You’ve got mail” sound, unless you’ve turned that off in Settings.

If your iPad is on, then a new message can alert you by appearing briefly at the top of the screen, without disturbing your work.

In iOS 8, in fact, you can actually process a message right from that banner. If you see at a glance that it’s junk, or if no response is necessary, drag your finger down on it to reveal two new buttons: Mark as Read (leave it in your inbox, no longer appearing as a new message) and Trash.

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At the Home screen, Mail’s icon sprouts a circled number that tells you how many new messages are waiting. If you have more than one email account, it shows you the total number of new messages, from all accounts.

If you routinely leave a lot of unread messages in your inbox, and you don’t really care about this “badge,” you can turn it off. In fact, you can turn it off on a per-account basis, which is great if one of your accounts is sort of a junk account that you keep as a spare. TapSettingsNotificationsMail[account name]Badge App Icon.)

In any case, once you know you have mail, tap Mail on the Home screen to start reading it.

The Mailboxes Pane

The pane down the left side of the Mail app is your starting point. It lists all your mail folders.

When you’re holding the iPad horizontally (landscape mode), the Mailboxes pane is always at the left side of the screen. When you’re holding it vertically (portrait), the Mailboxes pane is hidden until you swipe inward from the left edge of the screen (or tap the button at top left).

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Either way, this panel is designed to be a series of nested lists. You start out seeing a list of accounts; tap one to see a list of folders; tap one for a list of messages; tap one to read the actual message on the main part of the screen.

To backtrack through these lists, tap the in the upper-left corner over and over again.

The Unified Inbox

If you have more than one email address, you’re in luck. The iPad offers a unified inbox—an option that displays all the incoming messages from all your accounts in a single place. (If you don’t see it—if Mail opened up to some other screen—keep tapping , backing up a screen at a time, until you do.)

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This Mailboxes page has two sections:

§ Unified inboxes (and other unified folders). To see all the incoming messages in one unified box, tap All Inboxes. Below that, you see the Inboxes for each of the individual accounts.

This part of the main Mail list also offers unified folders for VIPs and Flagged messages, which are described below.

But what you may not realize is that you can add other unified folders to this section. You can, for example, add a folder called Unread, which contains only new messages from all accounts. (That’s not the same thing as All Inboxes, because your inbox can contain messages you haveread but haven’t deleted or filed.)

You can also add a unified folder showing all messages where you were either the To or CC addressee; this folder won’t include any mail where your name appeared on the BCC (blind carbon-copy) line, like mailing lists and, often, spam.

You can also add an Attachments folder here (messages with files attached), a Today folder, or unified folders that contain All Drafts, All Sent, or All Trash. (“All” means “from all accounts.”)

To hide or show these special uni-folders, tap Edit, and then tap the selection circles beside the names of the folders you want to appear. (You can also take this opportunity to drag them up or down into a pleasing sequence.) Tap Done.

§ Accounts. Farther down the Mailboxes screen, you see your accounts listed again. Tap one to view the traditional mail folders: Inbox, Drafts (emails written but not sent), Sent, Trash, and any folders you’ve created yourself (Family, Little League, Old Stuff, whatever), as shown on the previous page. If you have a Yahoo, iCloud, Exchange, or another IMAP account, then the iPad automatically creates these folders to match what you’ve set up online.


Not all kinds of email accounts permit the creation of your own filing folders, so you might not see anything but Inbox, Sent, and Trash.

The Message List—and Threading

If you tap an inbox’s name, you wind up face to face with the list of incoming messages. At first, you see only the subject lines of your messages, plus, in light-gray type, the first lines of their contents; that way, you can scan through new messages to see if there’s anything important. You can flick upward to scroll this list. Blue dots indicate messages you haven’t yet opened.

Tap a message’s row to read it in all its formatted glory.

Here and there, you may spot a double arrow at the right side of the message list, like this: That means you’re looking at some threaded messages. That’s where several related messages—back-and-forths on the same subject—appear only once, in a single, consolidated entry. The idea is to reduce inbox clutter and to help you remember what people were talking about.

When you tap a threaded message, the left-side pane lists the messages in the thread and tells you how many there are. Tap one of those to read, at last, the message itself.

Of course, this also means that to return to the inbox, you have more backtracking to do (tap twice).

In general, threading is a nice feature, even if, from time to time, it accidentally clumps in a message that has nothing to do with the others.

But if it bugs you, you can turn it off. Open SettingsMail, Contacts, Calendars, scroll down, and turn off Organize By Thread.

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VIPs and Flagged Messages

You might notice, in your master Inbox, two “email accounts” that you didn’t set up: VIP and Flagged. They’re both intended to help you round up important messages from the thousands that flood you every day.

Each one magically rounds up messages from all your account inboxes, so you don’t have to go wading through lots of accounts to find the really important mail. (Note: That’s inboxes. Messages in other mail folders don’t wind up in these special inboxes, even if they’re flagged or are from VIPs.)


In the real world, VIPs are people who get backstage passes to concerts or special treatment at business functions (it stands for “very important person”). In iOS, it means “somebody whose mail is important enough that I want it brought to my attention immediately when it arrives.”

So who should your VIPs be? That’s up to you. Your spouse, your boss, and your doctor come to mind.

To designate someone as a VIP, proceed in either of these two ways:

§ On the accounts screen, carefully tap the next to the VIP item. Your master list of all VIPs appears (below). Tap Add VIP to choose a lucky new member from Contacts.

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This is also where you delete people from your VIP list when they’ve annoyed you. Swipe leftward across a name, and then tap Delete. Or tap Edit and then tap each button; tap Delete to confirm.


You can set things up so that when a new message from a VIP comes in, the iPad lets you know with a sound, a banner, an alert bubble, and so on. Tap VIP Alerts to set them up. (That’s a shortcut to the SettingsNotificationsMailVIP screen.)

§ In a message from the lucky individual, tap his name in the From, To, or Cc/Bcc box. His Contact screen appears, complete with an Add to VIP button.

Once you’ve established who’s important, lots of interesting things happen:

§ The VIP inbox automatically collects messages from your VIPs.

§ VIP names in every mail list sprout a gray star.

§ If you use iCloud, the same person is now a VIP on all your other iPads and iPads (running iOS 6 or later) and Macs (running OS X Mountain Lion or later).


You can hide the VIP inbox on the main Mailboxes screen—handy if you don’t really use this feature. Tap Edit, and then tap next to the VIP heading. Tap Done.

Flag It

Sometimes you receive email that prompts you to some sort of action, but you may not have the time (or the fortitude) to face the task at the moment. (“Hi there, it’s me, your accountant. Would you mind rounding up your expenses for 2002 through 2014 and sending me a list by email?”)

That’s why Mail lets you flag a message, summoning a little flag icon or a little orange dot in a new column next to the message’s name. (You can see the actual dot in the message below.) It can mean anything you like—it simply calls attention to certain messages.


The flag marker can be either a icon or an orange dot. You make your choice in SettingsMail, Contacts, CalendarsFlag Style.

To flag an open message, tap above the message. When the confirmation sheet opens (below), tap Flag.

Thanks to a new trick in iOS 8, you can also rapidly flag messages directly in a list (the Inbox, for example). Just swipe leftward across the message—half an inch of finger-sliding does the trick—to reveal the set of buttons shown here:

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Tap Flag. (If you tap More there, you get the option to Unflag.)

The dot or icon appears in the body of the message, next to the message’s name in your message list. (In this picture, the top dot looks more like a bull’s-eye; that’s because it’s flagged and unread.) The flag appears even on the corresponding message in your Mac or PC email program, thanks to the miracle of wireless syncing.

Finally, the Flagged mailbox appears in your list of accounts, making it easy to work with all flagged messages, from all accounts, in one place.


If you don’t really use this feature, you can hide the Flagged folder. On the Inboxes panel, tap Edit, and then tap the next to “Flagged” to turn it off. Tap Done.

What to Do with a Message

Once you’ve opened a message, you can respond to it, delete it, file it, and so on. Here’s the drill.

List View: Flag, Trash, Mark as Unread

In iOS 8, Apple has made it much faster and easier to plow through a seething inbox, processing messages as you go, without ever having to open them. All you have to do is swipe across a message in the list horizontally.

§ Full left-swipe delete. Swipe your finger leftward all the way across the message to delete it. That’s it: No confirmation tap required.

§ Partial left-swipe options. If you don’t swipe leftward all the way, you reveal a set of three buttons on the right: Trash (same as above, but now you have to tap again to confirm); Flag (described in the previous section); and More (opens up a raft of options like Reply, Forward, Flag,Move to Junk, and so on).

§ Full right-swipe. Swipe your finger to the right all the way across the message to mark it as new (unread). Great for reminding yourself to look at this message again later. Or, if it’s already unread, that swipe marks it as read.

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To a certain extent, you can customize these gestures. You can turn off the right-swipe gesture. Or swap the positions of the Flag and Mark as Read options, for example, so that you flag a message when you swipe fully to the right and Mark as Read appears as a button when you swipe to the left. Or you can put the Archive button into the place of Flag when you swipe to the left.

To check out your options, open SettingsMail, Contacts, CalendarsSwipe Options (shown below).

Tap Swipe Left to specify which button appears in the center of the three when you swipe partway leftward None, Mark as Read, or Flag). Tap Swipe Right to choose which function you want to trigger with a full rightward swipe (None, Mark as Read, Flag, or Archive).

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Read It

The type size in email messages can be pretty small. Fortunately, you have some great iPaddy enlargement tricks at your disposal. For example:

§ Spread two fingers to enlarge the entire email message.

§ Rotate the iPad 90 degrees. The text gets bigger.

§ Double-tap a narrow block of text to make it fill the screen, if it doesn’t already.

§ Drag or flick your finger to scroll through or around the message.

§ Choose a larger type size for all messages. See Larger Text.

Links are “live” in email messages. Tap a Web address to open it, a YouTube link to watch the video, an email address to write to it, a time and date to add it to your calendar, and so on.

Reply to It

To answer a message, tap the Reply/Forward icon () above the message; tap Reply. If the message was originally addressed to multiple recipients, then Reply All sends your reply to everyone simultaneously.

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A new message window opens, already addressed. As a courtesy to your correspondents, Mail pastes the original message at the bottom of the window.


If you select some text before you tap, then the iPad pastes only that selected bit into the new, outgoing message. In other words, you’re quoting back only a portion—just the way it works on a full-sized computer.

At this point, you can add or delete recipients, edit the subject line or the original message, and so on. When you’re finished, tap Send.

Use the Return key to create blank lines in the original message. (Use the loupe—Making the Keyboard Work—to position the insertion point at the proper spot.)

Using this method, you can splice your own comments into the paragraphs of the original message, replying point by point. The brackets by each line of the original message help your correspondent keep straight what’s yours and what’s hers.

Forward It

Instead of replying to the sender, you may sometimes want to pass the note on to a third person. To do so, tap . This time, tap Forward.


If there’s a file attached to the inbound message, the iPad says, “Include attachments from original message?” and offers Include and Don’t Include buttons. Rather thoughtful, actually—the iPad can forward files it can’t even open.

A new message opens, looking like the one that appears when you reply. You can precede the original message with a comment of your own, like, “Frank: I thought you’d be interested in this joke about your mom.” Finally, address and send it as usual.

Follow It

In iOS 8, your iPad can notify you when anyone responds to a certain email conversation.

§ If you’re composing or replying to a message, tap in the subject line to make the appear; tap it.

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§ If you’re reading a message, tap above the screen; tap Notify Me; and confirm by tapping Notify Me again.

§ In a list, swipe leftward, partly across a message; tap More; tap Notify Me.

In each case, a bell icon appears beside the message (or thread) in the list.

When anybody replies, a notification banner appears, ready for swiping and reading.

Filing or Deleting One Message

Once you’ve opened a message that’s worth keeping, you can file it into one of your account’s folders (“mailboxes”) by tapping the above the message. Up pops the list of your folders; tap the one you want.

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It’s a snap to delete a message you no longer want, too. If it’s open in front of you, tap the or button above the message. The message rapidly shrinks into the icon and disappears.


If that one-touch Delete method makes you a little nervous, by the way, you can ask the iPad to display a confirmation box before trashing the message. Visit SettingsMail, Contacts, CalendarsAsk Before Deleting.

You can also delete a message from the message list—the inbox, for example; see What to Do with a Message.


Gmail doesn’t want you to throw anything away. That’s why swiping like this produces a button that says Archive, not Delete, and why the usual button in a message looks like a filing box . If you prefer to delete a message for good, hold down the until the Trash Message and Archive Message buttons appear.

There’s a long way to delete messages from the list, too, as described next. But for single messages, the finger-swipe method is much more fun.


There’s a handy Undo shortcut, too: Shake the iPad lightly. Tap Undo Trash. The deleted message jumps back to the folder it just came from. (You can then shake again to undo the Undo!)

Filing or Deleting Batches of Messages

You can also file or delete a bunch of messages at once. In the message list, tap Edit. A circle appears beside each message title. You can tap as many of these circles as you like, scrolling as necessary, adding a with each touch.

Finally, when you’ve selected all the messages in question, tap either Trash (Archive) or Move.

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If you tap Move, you’re shown the folder list so you can say where you want them moved. If you tap Trash, the messages disappear.

If you decide you’ve made a mistake, just shake the iPad lightly—the “Undo” gesture. Tap Undo Move to put the filed messages back where they just came from.


When you delete a message, it goes into the Deleted folder. In other words, it works like the Macintosh Trash or the Windows Recycle Bin. You have a safety net.

Email doesn’t have to stay in the Deleted folder forever, though. You can ask the iPad to empty that folder every day, week, or month. From the Home screen, tap SettingsMail, Contacts, Calendars. Tap your account name and then AdvancedRemove. Now you can change the setting from “Never” to “After one day” (or week, or month).

Add the Sender to Contacts

When you get a message from someone new who’s worth adding to your iPad’s Contacts address book, tap that person’s name (in blue, on the From line). You’re offered buttons for Create New Contact and Add to Existing Contact. Use the second button to add an email address to an existing person’s “card.”

Open an Attachment

The Mail program downloads and displays the icons for any kind of attachment—but it can open only documents from Microsoft Office (Word, Excel, PowerPoint), those from Apple iWork (Pages, Keynote, Numbers), PDFs, text, RTFs, VCFs, graphics, .zip files, and un-copy-protected audio and video files.

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Just scroll down, tap the attachment’s icon, wait a moment for downloading, and then marvel as the document opens up, full screen. You can zoom in and out, flick, rotate the iPad 90 degrees, and scroll just as though it were a Web page or a photo.


If you hold your finger down on the attachment’s name, the Share sheet appears. It offers a list of ways you can send this attachment directly from your iPad to someone else (by AirDrop or Mail)—or to open it in other apps.

If you tap a Word document, for example, you may be offered buttons for Mail, Dropbox, Evernote, and other apps that can open Word docs. If you tap a PDF document, you’ll see a button for Open in iBooks. (Quick Look means the same non-editable preview as you’d get with a quick tap.)

When you’re finished admiring the attachment, swipe rightward to return to the original email message.


iOS can handle the compressed folders known as ZIP files, just as Mac and Windows can. When you tap a .zip attachment’s icon, the first file in it opens up. At that point, though, if you tap , you get a list of every document in that zipped folder. You can tap each to view or share it.

Snagging (or Sending) a Graphic

If you get sent a particularly good picture, just hold your finger still on it. You’re offered the Save sheet, filled with options like Save (into your Photo app’s Camera Roll), Copy, Print, and Assign to Contact (as a person’s face photo). All the usual sending methods are represented here, too, so that you can fire off this photo via AirDrop, Messages, Mail, Twitter, and Facebook.

Snagging a Contact or a Date

iOS 8 can recognize contact information or calendar information from an incoming email message—and can dump it directly into Contacts or Calendar for you.

You’ll know when it’s found something—the block of contact information below somebody’s signature, for example—because you see a special gray banner at the top of the screen (facing page).

You can click Ignore if you don’t particularly need this person bulking up your address book. But if it’s somebody worth tracking, tap Add to Contacts. A new Contacts screen appears, ready to save.

Similarly, if the message contains a reference to a date and time, the same sort of banner appears, offering to pop the appointment onto your calendar. (This banner appears only when it’s really sure you’re being offered a date and time: e-invitations and airline-ticket confirmations, for example.)

iOS 8: Saving you time since 2014.

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View the To/From Details

When your computer’s screen is only seven or nine inches diagonal, there’s not a lot of extra space. So Apple designed Mail to conceal header details (To, From, and so on) that you might need only occasionally. For example, you usually don’t actually see the word “From:”—you usually see only the sender’s name, in blue. The To and Cc lines may show only first names, to save space. (The on/off switch for that feature is in SettingsMail, Contacts, CalendarsShort Names.) And if there’s a long list of addresses, you may see only “Michael (& 15 more)”—not the actual list of names.

You get last names, full lists, and full sender labels when you tap More following the header information.

Tap Hide to collapse these details.


When you tap a sender’s name in blue, you open the corresponding info card in Contacts. It contains one-touch buttons for calling someone back, sending a text message, or placing a FaceTime audio or video call—which can be very handy if the email message you just received is urgent.

Mark as Unread

In the inbox, any message you haven’t yet read is marked by a blue dot (). Once you’ve opened the message, the blue dot goes away.

In iOS 8, if you slide your finger to the right across a message in the list, you trigger the Mark as Unread command—you make that blue dot reappear. It’s a great way to flag a message for later, to call it to your own attention. The blue dot can mean “un–dealt with” instead of “unread.”

Move On

Once you’ve had a good look at a message and processed it to your satisfaction, you can move on to the next (or previous) message in the list by tapping or in the upper-left corner. (Those controls appear only when you’re holding the iPad upright, in portrait orientation.)

Or you can swipe rightward to return to the inbox (or whatever mailbox you’re in).


Praise be—there’s a search box in Mail, above the message list. Tap inside the search box to make the keyboard appear. As you type, Mail hides all but the matching messages; tap any one of the results to open it.

You don’t have to specify which fields to search (From, To, Subject, Body), or which folder. You’re searching everywhere.


If you want to restrict the search just to the folder you’re in, you can. After the search results begin to appear, tug downward on the screen. Two new buttons appear: All Mailboxes and Current Mailbox.

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Wait long enough, and the search continues with messages that are still out there on the Internet but are so old that they’ve scrolled off your iPad.


If, after typing a few letters, you tap Search, the keyboard goes away and an Edit button appears. Tapping it lets you select a whole bunch of the search results—and then delete or file them simultaneously.

Writing Messages

To compose a new piece of outgoing mail, tap at top right. A blank new outgoing message appears, and the iPad keyboard pops up.

Here’s how you go about writing a message:

1. In the To field, type the recipient’s email address—or grab it from Contacts. Often, you won’t have to type much more than the first couple of letters of the name or email address. As you type, Mail displays all matching names and addresses so you can tap one instead of typing. (It thoughtfully derives these suggestions by analyzing both your Contacts and the people you’ve recently exchanged email with.)


As you type into the To box, the iPad displays a list of everyone whose name matches what you’re typing. The ones bearing buttons are the people you’ve recently corresponded with but who are not in your Contacts. Tap the to open a screen where you can add them to Contacts—or remove them from the list of recent correspondents, so Mail’s autocomplete suggestions will no longer include those lowlifes.

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If you hold your finger down on the period (.) key, you get a pop-up palette of common email-address suffixes, like .com, .edu, .org, and so on.

Alternatively, tap the to open your Contacts list. Tap the name of the person you want.

You can add as many addressees as you like; just repeat the procedure.


There’s no Group mail feature on the iPad, which would let you send one message to a predefined set of friends. But at, you can create free email groups. You can send a single email message to the group’s address, and everyone in the group will get a copy. (You have to set up one of these groups in a Web browser—but lo and behold, your iPad has one!)

Incidentally, if you’ve set up your iPad to connect to a corporate Exchange server (Chapter 16), then you can look up anybody in the entire company directory at this point. Life on the Corporate Network has the instructions.

2. To send a copy to other recipients, enter the address(es) in the Cc or Bcc fields. If you tap Cc/Bcc, From, the screen expands to reveal two new lines beneath the To line: Cc and Bcc.

Cc stands for carbon copy. Getting an email message where your name is in the Cc line implies: “I sent you a copy because I thought you’d want to know about this correspondence, but I’m not expecting you to reply.”

Bcc stands for blind carbon copy. It’s a copy that goes to a third party secretly—the primary addressee never knows who else you sent it to. For example, if you send your coworker a message that says, “Chris, it bothers me that you’ve been cheating the customers,” you could Bcc your supervisor to clue her in without getting into trouble with Chris.

Each of these lines behaves exactly like the To line. You fill each one up with email addresses in the same way.


You can drag people’s names around—from the To line to the Cc line, for example. Just hold your finger down briefly on the name before dragging it. (It puffs and darkens once it’s ready for transit.)

3. Change the email account you’re using, if you like. If you have more than one email account set up on your iPad, you can tap Cc/Bcc, From to expand the form and then tap From to open up a list of your accounts. Tap the one you want to use for sending this message.

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4. Type the topic of the message in the subject line. Leaving it blank only annoys your recipient. On the other hand, don’t put the entire message into the subject line, either.

5. Type your message in the message box. All the usual keyboard and dictation tricks apply (Chapters Chapter 2 and Chapter 4). Don’t forget that you can use Copy and Paste, within Mail or from other programs. Both text and graphics can appear in your message.

6. Attach a photo or a video, if you like. Hold down your finger anywhere in the body of the message until the black buttons appear. Tap the Insert Photo or Video button (facing page, top).

When you tap it, you’re shown your iPad’s usual photo browser so that you can choose the photos and videos you want to attach (facing page, middle). Tap the collection you want; you’re shown all the thumbnails inside. Tap the photo or video, and then tap Choose.

You return to your message in progress, with the photo or video neatly inserted (facing, bottom). You can repeat this step to add additional photo or video attachments. When you tap Send, you’re offered the opportunity to scale down the photo to a more reasonable (emailable) size.


You can also email a photo or a video from within the Photos program; you can forward a file attached to an incoming piece of mail; and you can paste a copied photo or video (or several) into an open email message.

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7. Format the text, if you like. You can apply bold, italic, or underlining to mail text you’ve typed.

The trick is to select the text first (Cut, Copy, Paste). When the button bar appears, tap the B I U button. Tap that to make the Bold, Italics, and Underline buttons appear on the button bar; tap away. Not terribly efficient, but it works.


You can use the same trick to summon the Quote Level controls. Select text; tap the (twice, if you‘re holding the iPad upright) to bring the Quote Level button into view; tap it to reveal the Increase and Decrease buttons. These buttons indent or un-indent those cluttery blocks of quoted and re-quoted text that often appear when you’re replying to a message. (One tap affects the entire paragraph, not just the selected bit of it.)

If you really can’t stand those quote indentations, you can stop the iPad from adding them in the first place when you forward or reply to a message. The on/off switch for that feature is in SettingsMail, Contacts, CalendarsIncrease Quote Level.

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8. Tap Send (to send the message) or Cancel (to back out of it). If you tap Cancel, the iPad asks if you want to save the message. If you tap Save Draft, then the message lands in your Drafts folder.

Later you can open the Drafts folder, tap the aborted message, finish it up, and send it.


If you hold down the button for a moment, the iPad presents a list of your saved drafts. Clever stuff—if you remember it!

Oh, and by the way: You can begin composing a message on your iPad, and then continue writing it on your Mac, without ever having to save it as a draft. Or go the other way. See iPad as Speakerphone for details on Handoff, new in iOS 8.


A signature is a bit of text that gets stamped at the bottom of your outgoing email messages. It can be your name, a postal address, or a pithy quote.

Unless you intervene, the iPad stamps “Sent from my iPad” at the bottom of every message. You may be just fine with that, or you may consider it the equivalent of gloating (or free advertising for Apple). In any case, you can change the signature if you want to.

Tap SettingsMail, Contacts, CalendarsSignature. You can make up one signature for All Accounts, or a different one for each account (tap Per Account). A Signature text area appears, complete with a keyboard, so you can compose the signature you want.


You can use bold, italic, or underline formatting in your signature, too. Just follow the steps on the previous page for formatting a message: Select the text, tap the to bring the B I U button into view, and so on.

Surviving Email Overload

If you don’t get much mail, you probably aren’t lying awake at night trying to think of ways to manage the information overload on your iPad.

If you do get a lot of mail, here are some tips.

Avoiding Spam

The key to keeping spam (junk mail) out of your inbox is to keep your email address out of spammers’ hands in the first place. Use one address for actual communication. Use a different address in the public areas of the Internet, like chat room posting, online shopping, Web site and software registration, and newsgroup posting. Spammers use automated software robots that scour these pages, recording email addresses they find. Create a separate email account for person-to-person email—and never post that address on a Web page.

If it’s too late, and you’re getting a lot of spam on your iPad, you have a couple of options. You could accept your fate and set up a new email account (like a free Gmail or Yahoo account), sacrificing your old one to the spammers.

You could install a spam blocker app on your iPad, like SpamDrain ($15 a year) or SpamBlocker (free).

Or, if you’re technically inclined, you could create a shadow Gmail account that downloads your mail, cleans it of spam, and then passes it on to your iPad. You can find tutorials for this trick by searching in, of course, Google.

Condensing the Message List

Messages in your inbox are listed with the subject line in bold type and a couple of lines, in light-gray text, that preview the message itself.

You can control how many lines of the preview show up here, from None (you see more message titles on each screen without scrolling) to 5 Lines. Tap SettingsMail, Contacts, CalendarsPreview.

Spotting Worthwhile Messages

The iPad can display a little or logo on each message in your inbox. At a glance, it helps you identify which messages are actually intended for you. Messages without those logos are probably spam, newsletters, mailing lists, or other messages that weren’t specifically addressed to you.

To turn on these little badges, visit SettingsMail, Contacts, Calendars and turn on Show To/Cc Label.

Managing Accounts

If you have more than one email account, you can delete one or just temporarily deactivate one—for example, to accommodate your travel schedule.

Visit SettingsMail, Contacts, Calendars. In the list of accounts, tap the one you want. At the top of the screen, you see the on/off switch (at least for POP accounts); Off makes an account dormant. And at the bottom, you see the Delete Account button.


If you have several accounts, which one does the iPad use when you send mail from other apps—like when you email a photo from Photos or a link from Safari?

It uses the default account, of course. You determine which one is the default account in SettingsMail, Contacts, CalendarsDefault Account.