Googled: The End of the World as We Know It

PART TWO The Google Story

CHAPTER TWO Starting in a Garage

In early 1998, Bill Gates couldn’t envision what was to come. Microsoft was at the apex of its power, with revenues that would reach $14.5 billion by year’s end, with ever-rising profits, a soaring stock valuation, more than twenty-seven thousand employees, and a market share of computer operating systems that encompassed more than 90 percent of all desk and laptop PCs. The government had not yet sued it for monopolistic practices, or convinced two federal courts that Bill Gates’s company was guilty. At the time, Microsoft was so flush that it had flirted with investing in Hollywood, having already dispatched its chief technology officer and dealmaker, Nathan P. Myhrvold, to spend an anthropological week with DreamWorks cofounder Jeffrey Katzenberg.

It was in that confident time that I visited Gates in his office on the sprawling Microsoft campus in Redmond, Washington, in 1998. In the course of our interview, I asked him to describe his competitive nightmare: “What challenge do you most fear?” He rocked gently back and forth, sipping from a can of Diet Coke, and silently pondered the question. When he finally spoke he did not recite the usual litany of prominent foes: Netscape, Sun Microsystems, Oracle, Apple. Nor did he cite the federal government. Instead, he said, “I fear someone in a garage who is devising something completely new.” He had no idea where the garage might be—or even what country it might be in—nor could he guess the nature of the new technology. He just knew that innovation was usually the enemy of established companies.

As it happens, in 1998, in a Silicon Valley garage, Bill Gates’s nightmare came alive courtesy of Larry Page and Sergey Brin. Page and Brin had met three years before, at orientation for incoming Stanford graduate students. They had much in common. Their fathers were college professors and their mothers worked in science; both were born in 1973 and raised in homes where issues were rigorously debated; both attended Montessori elementary schools, where they were granted freedom to study what they wished, and as public high school students they were besotted by computers; both were pursuing Ph.D.’s in computer science. They shared what John Battelle described as “a reflexive belief that whatever the status quo is, it’s wrong and there must be a better solution”; both, as Mark Malseed observed, had a “penchant for pushing boundaries—without asking for permission ...”

SERGEY MIKHAILOVICH BRIN’S PATH to Stanford started in Moscow, where he was born into a family steeped in science. His grandfather was a math professor; his great-grandmother had left the Soviet Union to study microbiology at the University of Chicago; his parents, Michael and Eugenia, were mathematicians. There were obstacles to their pursuit of science, though. Despite Michael’s Ph.D., anti-Semitism impeded his career: at Moscow State University he was not permitted to study his preferred subject, astrophysics, because it fell into the same department as nuclear research, and Jews were deemed too untrustworthy to enter that field. Eugenia Brin, a civil engineer, was more welcome in the renowned research lab of the Soviet Oil and Gas Institute, but she, too, felt constraints. “We were quite poor,” recalled Sergey, describing a three-hundred- to four-hundred-square-foot Moscow flat he shared with his parents and his grandmother, an English teacher. “My parents, both of them, went through periods of hardship. My life, in comparison, has been easy.”

In 1977, Michael Brin attended an international conference in Europe, and when he returned home he insisted that the family must apply for visas to escape the USSR. When he submitted an application the following year, though, he was abruptly fired. Warned of retribution, Eugenia quit her job. They eked out a life doing temporary work, schooling four-year-old Sergey at home. It wasn’t until two years later that their exit visas were granted. With assistance from the Hebrew Immigrant Aid Society, they immigrated to America, leaving most of their possessions behind.

They rented a cinder-block house in a multiracial, working-class suburb of Baltimore, near the University of Maryland. As in Moscow, they were poor, relying on the support of local Russian Jews. “My parents sort of lived in the dining room,” Sergey remembers. “There was no wall between the dining room and the kitchen. They used that as their bedroom.” Eventually, Michael became a professor of mathematics at the University of Maryland, where he specializes in Riemannian geometry; Eugenia Brin became a scientist at NASA’s Goddard Space Flight Center. They had a second son, Sam, fourteen years Sergey’s junior.

Sergey enrolled in the local Montessori school where classes were comprised of students in a three-year age range. Typical of Montessori programs, the school adapted itself to the child. “It’s not like somebody is telling you what to do,” Sergey said. “You have to plot your own path.” Because he initially spoke little English, he retreated into math puzzles, science projects, and maps. For his ninth birthday, his parents gave Sergey a Commodore 64 computer, a seminal gift for a man who now gleefully describes himself as a nerd. Some years later, when a friend got an early Macintosh computer, they began to devise artificial intelligence programs and software to simulate gravity.

Sergey’s prowess at math was encouraged by his father, a stern tutor, who sometimes graded student papers with the salutation “My sincere condolences.” Family meals featured intense discussions. Sergey was not much interested in listening to music or watching TV Nor was he an avid reader of books, though he was engrossed by the life of Richard P. Feynman, a winner of the Nobel Prize in Physics who “not only made big contributions in his field,” Sergey once said, but wanted to be “a Leonardo, an artist” as well as a scientist. “I found that pretty inspiring.” Although he says he “probably had more nerdy interests than most of my peers,” his heroes—Feynman at a young age, Steve Jobs and Warren Buffett later—suggest the breadth of his ambition.

He was also a rebellious child. When he was thirteen, his parents took him to visit the Soviet Union and he threw pebbles at Soviet policemen, causing a scene that his parents defused only by pledging to the irate authorities that he would be severely punished at home. Sergey is still very emotional about autocratic governments and anti-Semitism. But even though he was raised as a Jew and attended Hebrew school for a few years, he was nonpracticing, did not have a bar mitzvah, and was put off by traditional Jewish celebrations, which he once told an Israeli reporter he “associated with getting lots of gifts and money, and I was never comfortable with that.” When he was married on an island in the Bahamas in May of 2007 to Anne Wojcicki, cofounder of 23andMe, a genetics research company, the couple stood in bathing suits under a chuppah, the traditional Jewish wedding canopy, but no rabbi officiated.

Then, as now, he was uncomfortable with introspection. Asked by the same Israeli reporter if it was a coincidence that his wife was Jewish, he said, “I believe there are lots of nice non-Jewish girls out there. My wife is, I guess, half Jewish.”

So was it a coincidence, the reporter pressed, that his wife was half Jewish?

“That wasn’t a concern for me,” he responded. “I don’t know, maybe it was for her.”

I once asked him, “What part of your success do you trace to qualities in your parents?”

“It’s hard to say,” he answered.

After much coaxing, he added, “A certain love for science and learning and the beautiful mathematical things I have been able to put into practice is part of my upbringing.”

He attended Eleanor Roosevelt High School in Baltimore, a public school where muscles counted more than brains. This setting didn’t diminish Sergey’s cocky swagger, though, and he blitzed through in three years, gathering enough college credits there to allow him to also graduate from the University of Maryland in three years. Although he was just nineteen, Sergey flourished at college, where he was a math and computer science major and was treated by the faculty as a peer. “I was a pretty advanced student,” he said.

After graduation, he received a National Science Foundation scholarship to study computer science at Stanford, where he believed he was “better prepared” than classmates. His special interest, data mining, was a relatively new field in which computers are used to extract and analyze information from enormous fields of data. He expected to get a Ph.D. and maybe become a professor. As at Montessori, he worked at his own pace. His father once told authors David Vise and Mark Malseed for their book, The Google Story, “I asked him if he was taking any advanced courses one semester. He said, ‘Yes, advanced swimming.’” Craig Silverstein, a fellow data-mining student who would become Google’s first employee, remembers that Sergey rarely studied, yet “he passed all his tests in the first year, and didn’t take any in the second year. Already he had this reputation as a kind of genius.” Brin recalled taking eight comprehensive tests: “When I first tried, I passed all seven. The one I thought I was best at, I didn’t pass. I went to the prof and debated the answers. I wound up talking him into it. So I passed all eight. I think I was the only one.”

Brin was athletic but uninterested in team sports; he lost himself instead in gymnastics, swimming, Rollerblading, and biking. Still, Brin was more outgoing than many self-described geeks and enjoyed playing practical jokes. He also took on extra projects that aroused his interest; a typical project was the numbering system for the rooms in the Computer Science Building (donated by Bill Gates, who would become a nemesis). In the building, each room was identified with a four-digit code, which Brin felt did not convey the most useful information to the building’s tenants. “We were offended at having four-digit numbers when you don’t have ten thousand rooms,” he said. Along with computer science professor Vaughan Pratt, he set out to devise a better system, one that would enable someone leaving a given room to calculate the distance to his destination. “We came up with a sensible three-digit numbering system. It was quite elegant. Most buildings are numbered in a really stupid way. The architect or somebody sits down with the blueprint and they collate across and they number things. It looks great to them when they are looking at the blueprint. When you’re actually walking around, it makes no sense at all. The Gates building is fairly simple. I just had the numbers roll around the building. Even numbers were exterior, odd numbers were interior.... The second digit told you how far around the building you had to go. It was very intuitive, if I may say so myself.”

THE SERGEY BRIN WHO was obsessed with efficiency would find a soul mate in Larry Page. Larry was born in Lansing, Michigan, where his father, Dr. Carl Victor Page, was a professor of computer science and artificial intelligence at Michigan State. His mother, Gloria Page, had a master’s degree in computer science; she taught at the university before becoming a database consultant. With Larry and his older brother, Carl, the Pages lived comfortably in a middle-class neighborhood. By age seven, Larry was proficient on the Exidy Sorcerer computer his dad had brought home, and this ignited his interest in technology, as did the technical magazines and electrical engineering assignments his father also brought home, and his brother Carl’s skill at taking things apart. Larry’s family, like Sergey‘s, welcomed argumentative challenges. The Pages were readers, and Larry fondly remembers vacations to Oregon when they’d take an empty suitcase to fill it with books from the renowned Powell’s Books, in Portland. Unlike Sergey, however, he was conspicuously quiet, and had a bad case of acne. He was a loner, someone who as an adult friends would describe as shy and strangers would describe as asocial. He chose not to follow his mother’s faith, Judaism, but like his father chose not to embrace a religion. Perhaps this was but one reflection of an unsettled home; his parents divorced when he was eight, and his father married a colleague at Michigan State. Carl, nine years older, left home after high school to get a computer science degree. He later was a founder of eGroups.com, an Internet company sold to Yahoo in 2000 for about four hundred million dollars.

Just as Sergey was fascinated by Richard Feynman, Larry was inspired at age twelve by a biography of Nikola Tesla, whose pioneering work led to the development of electricity, power grids, X-rays, and wireless communication. Tesla was an extraordinary but unsung scientist, an Edison without the fame or wealth and who, despite his discoveries, died bitter and destitute. Page told me he learned from Tesla that “you can invent the world’s greatest things, but if you just invent them it doesn’t accomplish that much.... I found it very sad. You can imagine if he were slightly more skilled in business, or with people, he’d have gotten a lot more done.” Brilliant ideas alone would not suffice. Timing and follow-through, and raising resources, really mattered.

“I realized I wanted to invent things, but I also wanted to change the world,” Page once said. He became convinced that in order to effect scientific change he needed to start a business. Inventing things, he once said, “wasn’t any good; you really had to get them out into the world and have people use them to have any effect. So probably from when I was 12, I knew I was going to start a company eventually.” When he thought about the kind of company he wanted, Larry told me, he thought of his grandfather, an assembly-line worker in the Chevrolet plant in Flint, Michigan, who during sit-down strikes fearfully carried a heavy iron pipe wrapped in leather as protection from what he described as strike-breaking “goons.” Happy employees, Larry came to believe, are more productive.

The rival for Larry’s attention was music. He had begun playing the saxophone as a child, and he played with considerable skill. After finishing his first year at East Lansing High School, Larry was among the talented musicians chosen to attend summer sessions at the prestigious Interlochen Arts Academy in Northern Michigan. But the lure of engineering soon triumphed over music. Like his father, mother, and brother, Larry enrolled at the University of Michigan. He didn’t have much choice. “My dad actually said to me when I was deciding what school to go to, ‘We’ll pay for any school you want to go to—as long as it’s Michigan,”’ he once said.

With his short dark hair and stark black eyebrows and 5 o‘clock shadow, he looked like Italian tenor Andrea Bocelli, but his high-pitched voice made him sound like Kermit the Frog. He remained an introvert while studying engineering at the university. Nevertheless, he imagined that one day he might start a company, and insisted on taking business courses. He also stood out; a brilliant student, he served as president of Eta Kappa Nu, a national honor society for electrical and computer engineering students. Preoccupied with finding more efficient ways to do things, he led a still nascent effort to build a monorail that would replace forty buses to connect the North and the Central Campus. He attended a leadership training program at the university, where he encountered a slogan he would often repeat as an adult: “Have a healthy disregard for the impossible.”

For his graduate studies, he had his heart set on Stanford, a university where even the names of the buildings attest to the men whose careers were spawned there: William R. Hewlett, David Packard, Jerry Yang, James Clark. Yet for all of his ambition and achievements, he feared he was not up to the task. “I kept complaining to my friends that I was going to get sent home on the bus,” he once told Michigan’s alumni magazine. “It didn’t quite happen that way.”

THE STANFORD CAMPUS, designed by Frederick Law Olmstead, is spread over eight thousand acres. Like the Google campus that Page and Brin would one day build, Stanford offers free bus service, plentiful food, a bucolic setting, and shared spaces where students can collaborate. By the time Larry arrived in 1995, Sergey had been there two years; he was on the orientation team that welcomed Larry to campus. Sergey, as was his wont, immediately began needling Larry with questions. “We argued a lot,” recalled Brin, mostly about local zoning and city planning. The field didn’t particularly interest Brin, but arguing did. “We ended up talking a lot.” The other students were content to tour San Francisco; Larry and Sergey were curious about other things. Even today, their idea of a relaxing time is to attend the annual Consumer Electronics Show and ask questions about the cool new technologies on display, or quiz astronauts about space flight.

Larry found an academic mentor in Terry A. Winograd, a computer science professor who had won a National Science Foundation grant to explore the future of online information. Larry bolted upright one night from a dream, he said many years later when describing how he suddenly had a vision for search. “I was thinking: What if we could download the whole Web, and just keep the links.... I grabbed a pen and started writing!” He told Professor Winograd, “It would take a couple of weeks to download the Web.” Winograd nodded, he said, “fully aware it would take much longer but wise enough to not tell me.” Larry downloaded the entire link structure of the Web, not quite knowing what he’d do with it. He realized that links weren’t organic; they were the result of conscious effort. In a sense, users were voting for the best links when they chose to visit a site, or when they included a link on their own site. He had a bold idea to craft a different kind of search engine that would use these links to catalogue not just an island of the Web but the entire ocean.

His new friend Sergey was intrigued. He had been working with computer science professor Rajeev Motwani on data mining for the Web, still a nascent field in which one had to collect links, print them out, and study the printout to derive answers. The audacity of Larry’s effort appealed to him. The math problems—how to count not just the original page links but the links affixed to the links—were the kind of challenge he tackled with gusto. “It was,” Brin said, understatedly, “an interesting source of data.” Sergey signed on, and the two became inseparable; when speaking of them, colleagues began to roll their names together, LarryandSergey.

The two were working at the dawn of the digital age. In 1993, two years before Brin and Page met, a mere fifteen million people in fifty countries used the Internet, and there were just over one hundred Web sites. The Mosaic browser had just been introduced, and Linus Torvalds empowered a community of software hackers to produce the open-source operating system called Linux. But the digital world was moving at breakneck speed, with the Internet doubling in size every year. In 1995, just two years later, Yahoo was born, and its major online competitor, AOL, had nearly five million subscribers; the Mosaic browser had been renamed Netscape Navigator the prior year, and did for the Internet what Lewis and Clark did to open the West.

Mighty Microsoft was late to spot the menace Netscape and the Internet posed to its packaged software business. Microsoft’s misreading of the Internet threat is conveyed in a sixteen-page November 15, 1994, memo to Bill Gates from Myhrvold deriding the “hype” surrounding the Internet, and asserting—just as dismissively as Sumner Redstone was that same year in his speech to the National Press Club—that it was just a distribution platform dominated by “hobbyists.” Although Myhrvold presciently warned of the advent of a Web browser, Microsoft was slow to comprehend the impact of the Netscape browser, which liberated consumers from behind the walls AOL and other portals erected, allowing them to surf the Web. When Microsoft finally reacted, it was not tentative. Bill Gates galvanized his troops with a May 1995 memo, “The Internet Tidal Wave,” warning of this disruptive technology.

The year 1995 was also when a Morgan Stanley analyst named Mary Meeker teamed up with a fellow analyst, Chris DePuy, to author The Internet Report, a thick volume that heralded a brave new world. “In this report,” they wrote on page one, “we attempt to describe what may be one of the hottest new markets to develop in years—the growth of PC-based communications and the Internet.” They said the “market for Internet-related products and services appears to be growing” faster than such early media start-ups as printing, telephones, movies, radio, recorded music, television. With a multiplying base of about 150 million PC users, they predicted e-mail “should become pervasive,” and the Internet would serve as “an information distribution vehicle” for companies, slashing costs, birthing new competitors—“the next Microsofts, Ciscos, Oracles, and Compaqs....”

The report was viral. The press heralded it. Companies downloaded more than a hundred thousand copies from Morgan Stanley’s Web site. HarperCollins published it as a book. Within days, Meeker received an e-mail from someone who lived at Three Lighthouse Road in New Zealand—to thank her. “He had a dial-up Web connection and he was able to connect to me from a remote location,” she recalled. “This was the power of the Internet. That was a magical moment, for it represented what the report was about.” Barron’s would dub Meeker “Queen of the Internet.” Wireless communications were exploding, and that year Americans spent twenty-two billion dollars on wireless services, as telephone companies and others vied to buy spectrum space that would speed the digital revolution.

Also that year, Nathan Myhrvold wrote a memo to Bill Gates in which he drew a distinction between incremental changes (like CD-ROMs or computers that double in speed every year) and “revolutionary” sea changes. He predicted computers that would be connected to networks, opening markets for e-commerce, information services, and video on demand; a “shift from a products business to a service business” that will allow services to be downloaded rather than sold in packages, opening the possibility that software companies like Microsoft would be able to charge per transaction; and new multimedia platforms that would permit the transmission of CD- quality audio and crisp video pictures. He also predicted there would be a radical change as we “move to an intelligent operating system,” an intelligent agent or navigator that would free consumers to locate what they want on their PC or the Web.

It was at places like Stanford and in classes like Terry Winograd’s that these systems might be designed. To tug his computer science students down from their theoretical heights and ground them in a sense of “how things work and an understanding of the user,” Winograd assigned them to read Donald A. Norman’s The Design of Everyday Things. The thesis of Norman’s book is that those who design things—from video recorders to computers to impossible-to-open plastic packages—typically don’t design from the vantage point of consumers. Thus they make products that are overly complicated and confusing. This, he wrote, is “the paradox of technology: added functionality generally comes along at the price of added complexity.”

This idea became an obsession of Larry’s. Years later, he called it a “seminal” book, and remembered being amazed when he first read it “that people are so focused on outside things and are not focused on the functionality of things.” (It still drives him mad to stay in a hotel and not be able to figure out how to turn the lights off “in less than three minutes.”) The book, he said, strengthened the attitude he brought to designing the Google search engine, which was the opposite approach from existing search engines like Alta Vista. If you did a search for university on Alta Vista, it heaved at you every text that contained the word university, without ranking value or assessing whether people were actually using the links. Doing the same search, Google relied on the collective intelligence of its users and returned with the top ten universities. Thinking that “your customer or users are always right, and your goal is to build systems that work for them in a natural way, is a good attitude to have,” Page said. “You can replace the system. You can’t replace the user.”

Page and Brin wanted to build an efficient search engine, one that didn’t waste users’ time. Efficient use of time was paramount for them. Neither Page nor Brin eagerly read novels or went to many movies or concerts, and they disdained games like golf that took too long to play. Once, during the early days of Google, Time magazine had arranged to photograph Sergey in a white lab coat. When the photo shoot ran over the allotted time, Sergey abruptly called out, “Red alert,” and simply walked away without explanation.

Page and Brin together, it was said, were “two swords sharpening each other.” They were not breathtakingly more brilliant than their peers, said Winograd, observing that brilliance is commonplace among top Stanford engineering students. What was unusual about them, he said, was their boldness. “Page and Brin’s breakthrough,” writes Battelle in The Search, his book on the history of search, “was to create an algorithm—dubbed PageRank after Larry—that manages to take into account the number of links into a particular site, and the number of links into each of the linking sites.” Instead of relying only on keywords as earlier search engines had, PageRank did a link analysis, counting the sites that were most frequently visited by users and jumping them to the top of the search results. They believed this “wisdom of crowds” approach was a more objective way of measuring which Web pages were most vital. The goal was to get better answers to search queries. They understood one big thing: They were establishing a formula that would harness the growth of their search engine to the growth of the Web. What they needed was massive computing power to conduct lightning-fast searches, and huge servers to store the millions of indexed Web pages.

In 1996, Larry Page’s father, a polio victim as a child, died of pneumonia. He was only fifty-eight. Bereft, Page threw himself into his project. To crawl and index the Web required enormous amounts of Stanford’s computer system, and Page and Brin were not shy about using it. Together, he and Brin harassed the computer science department to grant them extra resources. Terry Winograd, who worked on the project, recalled that “they had more of a feel of teenage kids than most graduate students—‘Don’t tell me what to do!’” Professor Rajeev Motwani, who also worked on the project, said, “They didn’t have this false respect for authority. They were challenging me all the time. They had no compunction in saying to me, ‘You’re full of crap!”’ He recalled, “The fondest memory I have of Sergey is of him walking into my office when I was sitting at my desk and he would say, ‘Bastard!’ That was the kind of thing he would do. Larry was sitting outside. It was a joke. But behind the joke was that he wanted something from me: more computer time.”

Once, Winograd said, they snuck onto the loading dock where new Stanford computers were delivered and “borrowed” them to expand their computing power. Page and Brin brought a cart to transport the crates. Some years later, Page confessed that their embryonic search engine in 1997 hogged so much computer capacity that “we caused the whole Stanford network to go down.”

The new search engine, at first called BackRub, was an object of some secrecy. Spurred by Page’s obsession with Tesla, who unwittingly gave away his inventions by sharing them with others, Page and Brin zealously guarded the algorithms that created PageRank. But as Ph.D. candidates, they were expected to present their work, so to satisfy Stanford’s academic requirements they agreed to deliver a paper in January 1998. At the time it wasn’t clear whether they wanted to be entrepreneurs or academics. “We almost didn’t start Google,” Page said. “We wanted to finish school,” as their fathers had. Page remembered the words of Stanford professor Jeffrey Ullman, who urged them to leave the university: “You guys can always come back and finish your Ph.D.’s if you don’t succeed.” This argument ultimately proved persuasive, but not before the paper was delivered.

The database they discussed consisted of 24 million Web pages; a typical search took one to ten seconds. They chose the name Google to replace BackRub because, they said, “it is a common spelling of googol, or 10¹⁰⁰ and fits well with our goal of building very large-scale search engines.” (Actually, they wanted to name it Googol but that domain name was taken. They also thought of The Whatbox, Brin said a few years later, but “we decided that Whatbox sounded like Wetbox, which sounded like some sort of porn site.”) Their paper stated that their search technology offered “two important features that help it produce high precision results. First, it makes use of the link structure of the Web to calculate a quality ranking for each web page. This ranking is called PageRank.... Second, Google utilizes” links—518 million hyperlinks at the time—to make maps that “allow rapid calculation of a web page’s ‘PageRank.’” They presented some calculations to describe how they approximated “a page’s importance or quality.”

Page and Brin’s paper was attempting to advance a belief that both their fathers had passed on to them: artificial intelligence (AI) was the next scientific frontier. The search engine would supplement the limited human brain. “Brin and Page,” Nicholas Carr would write years later, “are expressing a desire that has long been a hallmark of the mathematicians and computer scientists who have devoted themselves to the creation of artificial intelligence.” They were following the lead of René Descartes, the French philosopher/mathematician who four centuries ago argued that “the body is always a hindrance to the mind in its thinking,” and mathematical formulas were the preferred route to “pure understanding.”

Their paper derided search engines that had become “commercial” and “advertising oriented,” and offered an example of how “the advertising business model” did not correspond “to providing quality search to users.” Suppose, they wrote, a user did a search for cellular phones and the top result was a report on how the use of cell phones was a dangerous distraction while driving. Although this search result might be judged highly important by their PageRank algorithm, it would be likely to provoke protests from cell phone advertisers. Thus, they concluded, “we expect that advertising funded search engines will be inherently biased towards the advertisers and away from the needs of the consumers.”

The search system they proposed—shaped around teams of engineers who shared information, beta tested everything, and treated users, not advertisers, as kings—was in turn shaped by the Stanford and Web culture of the time. “They were,” observed Harvard Law professor Lawrence Lessig, an author and intellectual guru to a generation of Webheads, “part of an engineering tribe that defined itself as the anti-Microsoft. What it meant to be on the other side was to develop the exact opposite intuitions. Microsoft’s approach was: ‘You’re going to live by my rules.’ The opposite is: ‘No, I’m going to build it and you’re free to use it however you want. I’m just going to empower you to do what you want.’ It’s the Unix philosophy: Give me a little pile of code and you can plug it into anything you want. That was Stanford in the nineties.” It was the Netscape philosophy too, for the same January 1998 month Page and Brin presented their paper, the company that grew out of the browser invented by Marc Andreessen announced that it was revealing the source code to its browser; the new open-source browser would later be named Mozilla.

The presentation was a hit among the “tribe,” the professors and graduate students in the audience. Page and Brin had solved a problem for Internet users, said Motwani, who thought: “This is going to change the way the Internet is used!” The word of mouth was electric. Motwani was certain Internet companies would jockey to purchase the technology, and soon after, Brin said, the two partners began speaking to various Silicon Valley companies. Yet all passed on possibly acquiring Google. Even new media companies, it appears, were slow to peer over the horizon.

IN 1998, the year Google was incorporated, utopianism radiated from Silicon Valley and across the Web. Nicholas Negroponte, the founding director of MIT’s Media Lab, published a book, Being Digital, proclaiming that the Web would usher in a new generation “free of many of the old prejudices.... Digital technology can be a natural force drawing people into greater world harmony.” The Internet promised freedom from subscriptions and rental charges, and from the crass and misleading advertising dominating television. Digital companies giddily extolled their “traffic” and “page views” and “market valuations,” ignoring their sparse revenues and nonex istent profits. “New media” executives marched to conferences attended by “old media” and gleefully insulted them: “You guys don’t get it!” they’d say. “Open up. Share your content. Dump your expensive printing presses. Use the Internet as a promotional platform and your business will grow.” But how to make money? No one knew.

Greed was also in the air, provoked by dreams of untold riches. Business students flocked to Silicon Valley. Optimism was the drug of choice. Page and Brin opened Google’s first office in the living room of the two-bedroom graduate housing unit in Escondido Village that Sergey shared with a roommate. The Google computers and server were stored in the living room of Larry’s graduate residence. Their machines placed a serious strain on the limited electrical supply, and they learned to break into the basement of Larry’s building to reset the circuit breaker. “Fortunately, I had taken up lock picking so I could get us into there,” recalled Brin. He had read a book written for the very purpose: The MIT Guide to Lock Picking.

Page and Brin had definite ideas and were not easily swayed. They “thought it was sleazy,” Motwani said, to allow Web sites to pay to appear near the top of searches, as other search engines permitted. They were determined to build a computer system that would never lack capacity, as the one at Stanford sometimes did. To build user trust they wanted a simple, functional home page without advertising or pictures; they wanted to serve users by getting them off the Google site as quickly as possible and on to their destination. Page and Brin wouldn’t spend a penny to market Google. Anyway, they didn’t have a penny; they had just about maxed out their three credit cards. They believed in word-of-mouth advertising: they had the best search engine, and they were sure word would spread.

Their first employee, Craig Silverstein, joined them in Sergey’s living room in 1998. Silverstein, who today is the company’s director of technology, had the foresight, he laughs, to “negotiate the lowest salary. Instead I said, ‘I’ll take stock.’” It was phantom stock, and what the founders needed was real capital. That winter, a Stanford computer science professor, Jeffrey Ullman, introduced them to Ram Shriram, a well-connected angel investor in the Valley. After making his fortune at Netscape Communications, Shriram had recently launched Junglee.com, an online product search site. Larry and Sergey instinctively liked and felt comfortable with the Indian-born Shriram, an affable, unpompous man who asks pointed questions with the finesse of a politician. They wanted to demonstrate their search engine and Shriram suggested “a blind test” in which he picked a keyword and searched it on Google and three other search engines. Shriram was impressed with the speed and relevance of the results. But he told them, “I’m not sure there is room for another search engine.” He offered to introduce them to InfoSeek, Yahoo, and Excite, and suggested they sell the technology. Larry and Sergey were still ambivalent; they wanted to build a great search engine themselves. But months later, in May, Shriram remembers, they called again and said they had completed the meetings he recommended. He assumed they had been rejected, but reluctantly agreed to meet.

Larry and Sergey drove to Junglee’s offices in Sunnyvale and described each of their visits, the most interesting of which was with the founders of Yahoo, Jerry Yang and David Filo. Yahoo was a thriving company that attracted visitors with a broad menu of content encompassing finance, news, and other services. Yang and Filo, they reported, were impressed with their search engine. Very impressed, actually; their concern was that it was too good. Yahoo was a public company, and the more relevant the results of a search were, the fewer page views users would experience before leaving Yahoo. Instead of ten pages, they might see just a couple, and that would deflate the number of page views Yahoo sold advertisers.

“That was for me the aha moment,” said Shriram. “For the first time, I saw this as something disruptive.” Companies like Yahoo and Excite were more interested in being portals than in improving search, leaving an opening for Larry and Sergey. They were still piggybacking on the Stanford system, and they told Shriram that their search engine consumed so much computer capacity that the university wanted them to stop. They needed money.

Shriram offered to make an initial investment and help them incorporate. He also helped them work out a licensing agreement with Stanford so the university would benefit if their two graduate students were successful. On September 7, 1998, the day Google officially incorporated, he wrote out a check for just over $250,000, one of four of this size the founders received. The first was signed by Sun Microsystems cofounder and then Cisco executive Andy Bechtolsheim, who wrote his in August. He had been introduced to Page and Brin by Stanford computer science professor David Cheriton, who became the third initial investor. At the time, Shriram was in the process of selling Junglee to Amazon.com, and in August would start spending most of the week in Seattle as vice president, business development, at Amazon. This link produced the secret fourth investor, Amazon founder Jeffrey Bezos. One day Bezos asked Shriram what was interesting in the Valley. When he touted Google, Bezos asked Shriram to arrange a meeting with Larry and Sergey. “I just fell in love with Larry and Sergey,” Bezos recalled; he wrote his check in November. His enthusiasm was ignited less by the idea, and “certainly not by the business plan. There was no business plan. They had a vision. It was a customer-focused point of view.” In September, Shriram was asked to join Page and Brin as one of three Google directors, a seat he continues to hold on a board that now consists of ten members.

For $1,700 a month, the just-formed company sublet new office space: the two-car Menlo Park garage and two downstairs spare rooms of an 1,800-square-foot house in Menlo Park. The owners were friends: Susan Wojcicki, an engineer at Intel, and her husband Dennis Troper, a product manager at a tech company. The newly constituted Google had found its way to them because Sergey had dated Susan’s roommate at Stanford Business School. The house was not located in the upscale sections of Menlo Park, near the Sand Hill Road offices made famous by the venture capitalists whose offices are there, or in nearby Atherton, where many of these venture capitalists live and in 2008 an acre of land could sell for $3 million. Rather, it was on a dreary flag lot at 232 Santa Margarita Avenue.

A concrete driveway led up to the garage, where a whiteboard had been attached with the legend, “Google Worldwide Headquarters.” Inside were three tables, three chairs, a dirty turquoise shag carpet, a tiny refrigerator, an old washer and dryer, and a Ping-Pong table that was kept folded because there wasn’t space to leave it open. They kept the garage door open for ventilation, and used a bathroom on the first floor of the house. Their desks were old pine doors that straddled sawhorses. On Monday mornings, Shriram met with Page and Brin in the cramped bedroom they used as an office, before flying to Amazon for the week. Days, nights, and weekends, Page and Brin and Silverstein lived and worked there, often leaving well after midnight in Silverstein’s ancient Porsche. “He’d start it and it would backfire five times—rat-tat-tat-tat-tat,” Brin said. “It sounded like a machine gun going off. We started pushing his car out onto the street before we’d start it.”

Although it was still in beta testing in the early fall of 1998, Google was getting ten thousand search queries daily. “I was really getting excited about Google,” said Shriram. The founders were getting excited too. “Larry said, ‘We’ll be at the doorstep of information,’” Susan Wojcicki recalled. Brin told her the company “was going to be worth billions of dollars.” That was also what they told visitors from search and portal companies who came to Wojcicki’s living room to discuss the possibility of acquiring Google. Even though the founders had no interest in selling, Wojcicki recalls that they’d propose an outrageous price, knowing it would deflect suitors. They also used the house for their first press interview, with a correspondent from the German magazine Stern, in which they displayed a combination of grandiosity and zeal. Search really “does have a potential to really change things forever,” Brin said. It can “play a really important role in people’s lives, determining what information they get to look at,” said Page, adding, “and that’s an important thing to do for the world.” Although Google had scant income, Page and Brin believed that if they built Google, people would come.