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Appendix: About the Companion CD
In this appendix:
· What you’ll find on the CD
· System requirements
· Using the CD
· Troubleshooting
What You’ll Find on the CD
The following sections are arranged by category and summarize the software and other goodies you’ll find on the CD. If you need help with installing the items provided on the CD, refer to the installation instructions in the “Using the CD” section of this appendix.
Sybex Test Engine
For Windows
The CD contains the Sybex test engine, which includes two bonus exams located only on the CD.
PDF of Glossary of Terms
For Windows
We have included an electronic version of the Glossary in .pdf format. You can view the electronic version of the Glossary with Adobe Reader.
Adobe Reader
For Windows
We’ve also included a copy of Adobe Reader so you can view PDF files that accompany the book’s content. For more information on Adobe Reader or to check for a newer version, visit Adobe’s website at www.adobe.com/products/reader/.
Electronic Flashcards
For PC
These handy electronic flashcards are just what they sound like. One side contains a question or fill-in-the-blank question, and the other side shows the answer.
System Requirements
Make sure your computer meets the minimum system requirements shown in the following list. If your computer doesn’t match up to most of these requirements, you may have problems using the software and files on the companion CD. For the latest and greatest information, please refer to the ReadMe file located at the root of the CD-ROM.
· A PC running Microsoft Windows 98, Windows 2000, Windows NT4 (with SP4 or later), Windows Me, Windows XP, Windows Vista, or Windows 7
· An Internet connection
· A CD-ROM drive
Using the CD
To install the items from the CD to your hard drive, follow these steps:
1. Insert the CD into your computer’s CD-ROM drive. The license agreement appears.
Windows users: The interface won’t launch if you have Autorun disabled. In that case, click Start ⇒ Run (for Windows Vista or Windows 7, Start ⇒ All Programs ⇒ Accessories ⇒ Run). In the dialog box that appears, type D:\Start.exe. (Replace D with the proper letter if your CD drive uses a different letter. If you don’t know the letter, see how your CD drive is listed under My Computer.) Click OK.
2. Read the license agreement, and then click the Accept button if you want to use the CD.
The CD interface appears. The interface allows you to access the content with just one or two clicks.
Troubleshooting
Wiley has attempted to provide programs that work on most computers with the minimum system requirements. Alas, your computer may differ, and some programs may not work properly for some reason.
The two likeliest problems are that you don’t have enough memory (RAM) for the programs you want to use or you have other programs running that are affecting installation or running of a program. If you get an error message such as “Not enough memory” or “Setup cannot continue,” try one or more of the following suggestions and then try using the software again:
Turn off any antivirus software running on your computer. Installation programs sometimes mimic virus activity and may make your computer incorrectly believe that it’s being infected by a virus.
Close all running programs. The more programs you have running, the less memory is available to other programs. Installation programs typically update files and programs; so if you keep other programs running, installation may not work properly.
Have your local computer store add more RAM to your computer. This is, admittedly, a drastic and somewhat expensive step. However, adding more memory can really help the speed of your computer and allow more programs to run at the same time.
Customer Care
If you have trouble with the book’s companion CD-ROM, please call the Wiley Product Technical Support phone number at (800) 762-2974. Outside the United States, call +1 (317) 572-3994. You can also contact Wiley Product Technical Support at http://sybex.custhelp.com. John Wiley & Sons will provide technical support only for installation and other general quality-control items. For technical support on the applications themselves, consult the program’s vendor or author.
To place additional orders or to request information about other Wiley products, please call (877) 762-2974.