Managing Chaos: Digital Governance by Design (2015)

Managing Chaos: Digital Governance by Design (2015)

Part I: Making a Digital Governance Framework

Chapter 1: The Basics of Digital Governance

Chapter 2: Your Digital Team: Where They Are and What They Do

Chapter 3: Digital Strategy: Aligning Expertise and Authority

Chapter 4: Staying on Track with Digital Policy

Chapter 5: Stopping the Infighting About Digital Standards

Chapter 6: Five Digital Governance Design Factors

Chapter 7: Getting It Done

Chapter 8: The Decision To Govern Well

Part II: Case Studies

Chapter 9: Multinational Business-to-Business Case Study

Chapter 10: Government Case Study

Chapter 11: Higher Education Case Study