Introduction - Email Survival Skills: Survival Tips Compatible with Microsoft Outlook 2010 & 2013 (2015)

Email Survival Skills: Survival Tips Compatible with Microsoft Outlook 2010 & 2013 (2015)


The nature of email has dramatically changed since 1971 when it first came on the scene. It went from a novel way of corresponding to a variety of people to a major tool for communication in every company around the world.

Physical letters used to be a way to keep in touch with family and friends who lived far away, like my parents. I left them in Idaho and made my way south to Atlanta, Georgia to seek my fortune. Unfortunately, email has replaced sending letters through the mail to loved ones, which could be read and reread, and then carefully folded and tucked away to be read again at a future date.

Even if an email contained something personal that would be appealing to keep, the thought of cutting down trees to print out the email keeps most emails in the computer and stored in an archived place that is never to be found again.

If you have loved ones who don’t like email or don’t use email, communication with them may be limited to an annual Christmas card. However, even Christmas cards are being replaced by emails and electronic holiday cards.

On a flight to Los Angeles last week, I overheard a conversation between two women. The first woman said she would rather have been born a homesteader on a ranch in the 1800’s than have to open and answer email messages. This woman did not understand the marvelous points about email. You use it because you want:

1. Speed, not snail mail.

2. To communicate with a colleague, employee or customer in a country on the opposite side of the world during your own waking hours.

3. To send a message to many different people simultaneously. With email, you can send an email to one or 1,000 people and deliver the same message to them.

4. Instant and constant accessibility from any device you own.

5. When on a tight deadline, you can work the weekend and email your finished product to your manager or team leader on Sunday night, and they will never know because they have it first thing Monday morning; unless Murphy’s Law prevails and your internet is down.

Even though these are valid reasons for having email, if you are the recipient of hundreds of emails per day, then it can take on an oppressive nature that causes minor depression and major emotional blues.

When you open your inbox and emails start dumping in, questions race through your mind: How can I stop the avalanche, or the deluge? How can I survive the volume of work contained in simple emails? Can’t SPAM be stopped? How can I get through these by the end of the day? How can I organize them? How can I get through the workload when several emails contain requests that require 2-3 hours of work?

This book is written to help you survive 21st century email. Enjoy!

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