Improving the Test Process: Implementing Improvement and Change - A Study Guide for the ISTQB Expert Level Module (2014)

Appendix B: Literature and References

B.1 Books/Journals

[Adrion, Branstad, and Cherniabsky 1982] Adrion, W., M. Branstad, and J. Cherniabsky. 1982. “Validation, Verification and Testing of Computer Software.” Computing Surveys, Vol. 14, No 2.

[Anderson 2001] Anderson, L., and Krathwohl, D. A. 2001. Taxonomy for Learning, Teaching and Assessing: A Revision of Bloom’s Taxonomy of Educational Objectives. New York: Longman.

[Bach 2004] Bach, J. “Exploratory Testing.” 2004. In The Testing Practitioner, 2^nd Edition, by E. van Veenendaal. UTN Publishing.

[Basili and Rombach 1988] Basili, V.R., and H.D. Rombach. 1988. “The TAME Project: Towards improvement oriented software environments.” IEEE Transactions on Software Engineering, Vol. 14, No. 6.

[Basili and Weiss 1984] Basili, V.R., and D.M. Weiss. 1984. “A methodology for collecting valid software engineering data.” IEEE Transactions on Software Engineering, Vol. 10, No. 4.

[Basili, Caldiera, and Rombach 1994] Basili, V.R., G. Caldiera, and H.D. Rombach. 1994. “GQM Paradigm.” In Encyclopaedia of Software Engineering,” Volume 1. John Wiley & Sons.

[Belbin 2010] Belbin, R. Meridith 2010. Management Teams: Why They Succeed or Fail, Third Edition. Butterworth Heinemann.

[Black 2003] Black, Rex. 2003. Critical Testing Processes. Addison-Wesley.

[Black 2009] Black, Rex. 2009. Managing the Testing Process. Wiley.

[Black, van Veenendaal, and Graham 2012] Black, R., E. van Veenendaal, and D. Graham. 2012. Foundations of Software Testing – ISTQB Certification, Third Edition. Cengage Learning.

[Briggs Myers and Myers 1995] Briggs Myers, I., and P. B. Myers. (1980) 1995. Understanding Personality Type. Mountain View, CA: Davies-Black Publishing.

[Broekman and van Veenendaal 2007] Broekman, B., and E. van Veenendaal. 2007. “Test Process Improvement” (in Dutch). In Software Testen in Nederland; 10 jaar TESTNET, edited by H. van Loenhout. Academic Service.

[Burnstein 2003]: Burnstein, I. 2003. Practical Software Testing. Springer.

[Buzan and Buzan 1995] Buzan, T., and B. Buzan. 1995. The Mind Map Book: How to Use Radiant Thinking to Maximize Your Brain’s Untapped Potential. BBC-Books.

[Cannegieter 2003] Cannegieter, J.J. 2003. Software Process Improvement (in Dutch). SDU Publishing.

[Chrissis, Konrad, and Shrum 2004] Chrissis, M.B., M. Konrad, and S. Shrum. 2004. CMMI, Guidelines for Process Integration and Product Improvement. Addison-Wesley.

[Copeland 2003] Copeland, L. 2003. A Practitioner’s Guide to Software Test Design. Artech House.

[Craig and Jaskiel 2002] Craig, R.D., and S.P. Jaskiel. 2002. Systematic Software Testing. Artech House.

[Curtis, Hefley, and Miller 2009] Curtis, B., W.E. Hefley, and S.A. Miller. 2009. The People Capability Maturity Model (P-CMM), Version 2. Software Engineering Institute.

[de Bono 1999] de Bono, E. 1999. Six Thinking Hats. MICA Management Resources Inc.

[Edwards 1986] Edwards, D. W. 1986. Out of the Crisis. MIT Center for Advanced Engineering Study.

[Evans 2004] Evans, I. 2004. Achieving Software Quality through Teamwork. Artech House.

[Fagan 1976] Fagan, M.E. 1976. “Design and Code Inspections to Reduce Errors in Program Development.” IBM Systems Journal 15(3), 182–211.

[Fenton 1991] Fenton, N. 1991. Software Metrics: A Rigorous Approach. Chapman & Hall.

[Few 2006] Few, S. 2006. Information Dashboard Design: The Effective Visual Communication of Data. O’Reilly Media.

[Fewster and Graham 1999] Fewster, M., and D. Graham. 1999. Software Test Automation, Effective Use of Test Execution Tools. Addison-Wesley.

[Frank 1990] Frank, M. 1990. How to Get Your Point Across in 30 Seconds or Less. Simon & Schuster.

[Freedman and Weinberg 1990] Freedman, D., and G. Weinberg. 1990. Walkthroughs, Inspections, and Technical Reviews. Dorset House Publishing.

[Garvin 1984] Garvin, D.A. 1984. “What Does Product Quality Really Mean?” Sloan Management Review Vol. 26, No. 1 1984.

[Gerrard and Thompson 2002] Gerrard, P., and N. Thompson. 2002. Risk-Based E-Business Testing. Artech House Publishers.

[Gilb and Graham 1993] Gilb, T., and D. Graham. 1993. Software Inspection. Addison-Wesley.

[Gladwell 2000] Gladwell, M. 2000. The Tipping Point: How Little Things Can Make a Big Difference. Little, Brown and Company.

[Hetzel 1998] Hetzel, W. 1988. The Complete Guide to Software Testing, Second Edition. QED Information Sciences.

[Honey and Mumford 2002] Honey, P., and A. Mumford. 2002. The Learning Styles Helper’s Guide. Peter Honey Publications. [URL: Honey]

[Humphrey 1997] Humphrey, W. 1997. Introduction to the Personal Software Process. Massachusetts: Software Engineering Institute.

[Humphrey 2000] Humphrey, W. 2000. Introduction to the Team Software Process. Massachusetts: Software Engineering Institute.

[ITIL 2002] ITIL. 2002. Best Practice for Service Support. Office of Government Commerce.

[Juran and Godfrey 2000] Juran, J., and A. Godfrey 2000. Juran’s Quality Handbook, Fifth Edition. McGraw-Hill International Editions, Industrial Engineering Series.

[Kaplan and Norton 1996] Kaplan, R.S., and D.P. Norton. 1996. “Using the Balanced Scorecard as a Strategic Management System.” Harvard Business Review January-February 1996.

[Karten 2009] Karten, N. 2009. Changing How You Manage and Communicate Change: Focusing on the Human Side of Change. IT Governance Publishing.

[Koomen and Pol 1999] Koomen, T., and M. Pol. 1999. Test Process Improvement. Addison-Wesley.

[Koomen et al. 2006] Koomen, T., L. van der Aalst, B. Broekman, and M. Vroon. 2006. TMap Next for Result-Driven Testing. UTN Publishers.

[Marselis and van der Ven 2009] Marselis, R., and R. van der Ven. 2009. “TPI NEXT clusters for CMMI.” White paper, November 16. Sogeti Nederland B.V.

[Mayer 2004] Mayer, J.D. 2004. Emotional Intelligence: Key Readings on the Mayer and Salovey Model. National Professional Resources Inc.

[McFeeley 1996] McFeeley, B. 1996. IDEAL: A User’s Guide for Software Process Improvement. Pittsburg: SEI. Handbook, CMU/SEI-96-HB-001.

[Pol, Teunnissen, and van Veenendaal 2002] Pol, M., R. Teunnissen, and E. van Veenendaal. 2002. Software Testing: A Guide to the TMap Approach. Addison-Wesley.

[Pulford, Kuntzmann-Combelles, and Shirlaw 1995] Pulford, K., A. Kuntzmann-Combelles, and S. Shirlaw. 1995. A Quantitative Approach to Software Management – The AMI Handbook. Addison-Wesley.

[Pyzdek and Keller 2009] Pyzdek, T., and P. Keller 2009. The Six Sigma Handbook, Third Edition. McGraw-Hill.

[Robson 1995] Robson, M. 1995. Problem Solving in Groups. Gower.

[Satir et al. 1991] Satir, V., J. Banmen, J. Gerber, and M. Gomori. 1991. The Satir Model: Family Therapy and Beyond. Science and Behavior Books, Inc.

[TMMi Foundation 2009] “TMMi Assessment Method Application Requirements (TAMAR), Version 2.0.” 2009. Produced by the TMMi Foundation.

[Trienekens and van Veenendaal 1997] Trienekens, J., and E. van Veenendaal. 1997. Software Quality from a Business Perspective. Kluwer Bedrijfsinformaties.

[Tufte 1997] Tufte, E. 1997. Envisioning Information. Graphics Press.

[van der Aalst and Davis 2013] van der Aalst, L., and C. Davis. 2013. TMap NEXT in SCRUM (in Dutch). Line UP.

[van Ewijk, et al. 2009] van Ewijk, A., G. de Vries, B. Visser, L. Wilhelmus, M. van Oosterwijk, and B. Linker. 2009. TPI NEXT – Business Driven Test Process Improvement. UTN Publishing.

[van Loon 2007] van Loon, H. 2007. Process Assessment and ISO/IEC 15504: A Reference Book, Second Edition. Springer Verlag.

[Van Solingen 2000] Van Solingen, R., 2000. Product Focused Software Process Improvement – SPI in the Embedded Software Domain. BETA Research Institute, Eindhoven University Press.

[van Veenendaal 2008] van Veenendaal, E. 2008, “Test Process Improvement Manifesto.” Testing Experience, Issue 04, December 2008.

[van Veenendaal 2010] van Veenendaal, E. 2010. The Testing Practitioner. UTN Publishers.

[van Veenendaal 2011] van Veenendaal, E. 2011. “Testing @ Domains, and the winner is ....” Testing Experience, Issue 01/11, March 2011.

[van Veenendaal 2012] van Veenendaal, E. 2012. Practical Risk-Based Testing: The PRISMA Approach. UTN Publishers.

[van Veenendaal and Cannegieter 2011] van Veenendaal, E., and J.J. Cannegieter. 2011. The Little TMMi. UTN Publishers.

[van Veenendaal and Cannegieter 2013] van Veenendaal, E., and J.J. Cannegieter. 2013. Test Maturity Model integration (TMMi): Results of the First TMMi Benchmark - Where Are We Today? EuroSTAR e-book.

[van Veenendaal and Wells 2012] van Veenendaal, E., and B. Wells. 2012. Test Maturity Model integration (TMMi) – Guidelines for Test Process Improvement. UTN Publishers.

[von Thun 2008] von Thun, Schulz. 2008. Six Tools for Clear Communication. Institut für Kommunikation (available from www.schulz-von-thun.de).

[Wagner 1996] Wagner, Abe. 1996. The Transactional Manager. Spiro Press.

[Weinberg 1992] Weinberg, G. 1992. Quality Software Management, Volume 1. Dorset House.

[Weska 2004] Weska, J. 2004. “Lockeed Martin Benefits Continue under CMMI.” CMMI Technology Conference, November 2004.

[Zandhuis 2009] Zandhuis, J. 2009. “Improvement team relay, agile improvements” (in Dutch). SPIder Conference, October 6, 2009.

B.2 ISTQB Publications

The following ISTQB publications are mentioned in this book and may be obtained from the ISTQB website [URL: ISTQB]

[ISTQB-EL-EXAM] ISTQB – Modularized Expert Level Exam Structure and Rules, Version 2.0. April 12, 2013

[ISTQB_FL] ISTQB Certified Tester Foundation Level Syllabus. 2011.

[ISTQB-Glossary] ISTQB Glossary of Terms Used in Software Testing, Version 2.2. 2012.

[ISTQB-CTAL-TM] ISTQB Certified Tester Advanced Level, Test Manager Syllabus, Version 2012.

[ISTQB-CTEL-ITP] ISTQB Certified Tester Expert Level Syllabus, Version 1.0.2.

[ISTQB-CEP] ISTQB Certified Tester Expert Level, Certification Extension Process, Version 1.0. June 17, 2008.

[ISTQB-EL-OVIEW] Certified Tester Expert Level, Modules Overview, Version 1.2. August, 23, 2013.

B.3 Standards

[BS-7925-2] BS 7925-2 (1998) Software Component Testing.

[DO-178b] DO-178B (1992) Software Considerations in Airborne Systems and Equipment Certification, Requirements and Technical Concepts for Aviation (RTCA SC167).

[IEEE 610] IEEE 610.12™ (1990) Standard Glossary of Software Engineering Terminology.

[IEEE 829] IEEE Std 829™ (1998/2005) IEEE Standard for Software Test Documentation.

[IEEE829-08] IEEE Std 829™ (2008) IEEE Standard for Software Test Documentation.

[IEEE 1008] IEEE 1008™ (1993) Standard for Software Unit Testing.

[IEEE 1028] IEEE Std 1028™ (1997) IEEE Standard for Software Reviews.

[IEEE 1044] IEEE Std 1044™ (1993) IEEE Standard Classification for Software Anomalies.

[IEEE 1219] IEEE 1219™ (1998) Software Maintenance.

[ISO 8402] ISO 8402 (1994). Quality Management and Quality Assurance Vocabulary.

[ISO 9000] ISO 9000 (2005) Quality Management Systems – Fundamentals and Vocabulary.

[ISO 9126] ISO/IEC 9126-1 (2001) Software Engineering – Software Product Quality.

[ISO/IEC 12207] ISO/IEC 12207 (1995) Software Life Cycle Processes.

[ISO 14598] ISO/IEC 14598-1 (1999) Information Technology – Software Product Evaluation – Part 1: General Overview.

[ISO/IEC 15504] ISO/IEC 15504 (2004) Information technology – Process Assessment.

[ISO 25000] ISO/IEC 25000 (2005) Software Engineering – Software product Quality Requirements and Evaluation (SQuaRE).

B.4 Web References

The following references point to information available on the Internet. Although these references were checked at the time of publication of this book, the authors cannot be held responsible if the references are no longer available. Where references refer to tools, please check with the company for the latest tool information.